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Privacy Policy

Last Updated: January 2025

At A2B Logistics, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, or mobile application.

1. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, postal address, and payment information
• Account Information: Username, password, and profile preferences
• Service Information: Booking details, delivery addresses, travel routes, and service preferences
• Device Information: IP address, browser type, device identifiers, and operating system
• Usage Data: Information about how you interact with our services, including pages visited and features used

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you service updates, promotional communications, and marketing materials (with your consent)
• Respond to your inquiries and provide customer support
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms of service

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Safety and Security: We may share information to protect the rights, property, or safety of A2B Logistics, our users, or others

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and activities. Cookies help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve our services and user experience

You can control cookie preferences through your browser settings, though this may affect the functionality of our services.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Withdraw consent for data processing (where applicable)
• Opt-out of marketing communications

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to these countries.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: abc@gmail.com
• Phone: +33 123-456-7800
• Address: [Your Business Address]

12. Cookie & Help

For assistance with managing cookies or if you need help with our services, please contact our support team at abc@gmail.com or call +33 123-456-7800. Our customer support team is available 24/7 to assist you.